New Workbook: Speaking and Listening Skills for the Internet Generation.

Social media isn't your friend if your goal is to become a more effective communicator. 

Whether you are looking to stand out in business, school or life, your ability to listen to and speak effectively with colleagues, customers, classmates, friends and family will often define your success.

Speaking and Listening Skills for the Internet Generation is a hard-copy "interactive workbook" that offers a range of tools and Pro-Tips in a Q & A format to help you reduce anxiety and build self-confidence as a speaker, presenter, salesperson, or in everyday conversations; while revealing the limits of social media.

A recent study by LinkedIn cites "Oral Communication" as the #1 in-demand skill by employers. 

The LinkedIn study follows a thorough study by Google that revealed "the most important qualities of their top employees." These included "listening and speaking," which finished near the top. Many  business leaders including Warren Buffett agree, with Mr. Buffett stating that having good speaking and listening skills will earn individuals "50% more income during their business careers."

The book is FREE when you schedule a no-obligation session to find out more. To take the next step toward becoming a more confident and effective speaker and listener, please click below.


Bob Lipp, CSEC founder, addressing a group of real estate salespeople on "Growing Your Income and Closing The Deal." In this video clip, Bob provides strategic advice on how to approach friends and family members who are planning to sell their home, in order to get the listing.

Why Clients Choose Us.


Unlike other companies, we don't try to make you fit into our formula. Instead, we take an individual approach that meets your specific needs.


Presentation, public speaking, negotiation, leadership and writing skills are some of the many programs we customize for individuals and groups.

Learn More.

Contact us for a free copy of our new workbook and a no-obligation session.

Communication Skills Empowerment Center