Google Employee Research Ranks Communication Skills High

In an article in the Washington Post written by Valerie Strauss, The surprising thing Google learned about its employees –and what it means for today’s students (and business people), the newspaper explains what Google learned about its employees through their own research on hiring, firing, and promotion data accumulated since the company’s founding in 1998.  This results of this research project, called Project Oxygen, shocked everyone by concluding that among the eight most important qualities of Google’s top employees, STEM skills came in dead last.

The other seven qualities were all soft skills and include:

  • Being a good coach
  • Communication skills
  • Possessing insights into others and different values and points of view
  • Empathy toward one’s colleagues
  • Critical thinking
  • Problem solving
  • Drawing conclusions (making connections across complex ideas)

The results of this research, suggest among other things, that being a thoughtful and effective communicator can result in a more productive and successful business career

For the complete story in the Washington Post, please click the image above.

For the complete story in the Washington Post, please click the image above.